Skip to main content
Financial Assistance Hub

Banks bolster efforts to help businesses bridge the gap to Jobkeeper

23 April 2020

Today the Treasurer met with the CEOs of ANZ, NAB, Westpac and the Commonwealth Bank who agreed to bolster their efforts to prioritise any business needing funding to bridge the gap until the first Jobkeeper payments are made in May.

It was agreed special hotlines would be set up to help manage the applications from businesses. Banks would also bring Jobkeeper-related applications to the front of the queue and work with the ATO to accelerate the assessment process.

Banks have already granted more than $700 million worth of loans to businesses to help them through the crisis. The industry has a range of support to small businesses affected by COVID19, including six month deferrals on loans attached to the business, extending existing lines of credit and waiving fees and charges.

“From today banks are bolstering their efforts to fast-track any outstanding applications from businesses seeking funding to help them pay staff until the Jobkeeper supplement is paid in May.”

ABA CEO Anna Bligh

Australian Banking Association CEO Anna Bligh said that banks are working tirelessly to process applications as quickly as possible, however more needed to be done in order to ensure businesses met the deadlines for eligibility for the Jobkeeper program.

“Throughout this crisis banks have worked hard to ensure they keep businesses afloat and keep people in jobs, with more than $700 million already lent to businesses to help see them through the pandemic,” Ms Bligh said.

“From today banks are bolstering their efforts to fast-track any outstanding applications from businesses seeking funding to help them pay staff until the Jobkeeper supplement is paid in May.

“A dedicated hotline will be set up by each major bank to help service the businesses requesting this important lifeline,” she said.

Other ABA member banks are looking to take actions relevant to their own customers.

ENDS

Contact: Rory Grant 0475 741 007

Latest news

1 / 3
ABA News
Statement from Way Forward re Cyber Incident
9 September 2026

Click here to read the statement from Way Forward.

Read more
Media Releases
Independent review of Banking Code kicks-off
4 September 2026

The ABA has today announced that former ASIC Deputy Chair Peter Kell will undertake the five yearly independent review of the Banking Code of Practice, the rule book that sets standards of service for customers. The Code sets out consumer protections and safeguards that are in addition to the law for individuals, small business customers… Read more »

Read more
Media Releases
Banks welcome designation of Armaguard within Cash Distribution Framework
3 September 2026

ABA welcomes today’s move by the Reserve Bank of Australia to designate Armaguard under the recently legislated Cash Distribution Framework Act. ABA CEO Simon Birmingham said this was an important step in providing ongoing stability to the distribution and availability of cash across the economy. “The Cash Distribution Framework is an important piece of regulatory… Read more »

Read more