Skip to main content
Financial Assistance Hub

Banks deferred 100,000 extra loans this week: total more than 643,000

8 May 2020

New figures released today show Australia’s banks have deferred an extra 100,000 loans, including approximately 50,000 home loans, over the last week to help customers through the COVID-19 pandemic.


The total number of loans deferred is now at least 643,000.


This new data released today shows the total value of loans deferred by Australia’s banks is now at least $200 billion. 

Australian Banking Association CEO, Anna Bligh said this showed that the financial impact of the crisis was still unfolding and customers continued to need support from their bank to get through it.

“New data released today shows that in just one week an extra 100,000 customers have had their loans deferred, including 50,000 home loans, to take the pressure off household and business budgets as they navigate through this pandemic,” Ms Bligh said.

“These updated figures, together with figures not previously reported, bring the total number of loans deferred by Australia’s banks as a result of the COVID-19 pandemic to over 643,000, of which approximately 392,000 are home loans.

ABA CEO Anna Bligh

“These updated figures, together with figures not previously reported, bring the total number of loans deferred by Australia’s banks as a result of the COVID-19 pandemic to over 643,000, of which approximately 392,000 are home loans.

“The total value of loans which has been deferred has increased by at least $20 billion in just one week.

“These new figures, released today, shows banks working overtime to ensure assistance is given where needed to customers who are affected by this crisis.

“The surge in demand for assistance from banks shows that the economic impacts continue to be felt, and by no means is the nation through this crisis,” she said.

ENDS

Contact: Rory Grant 0475 741 007

Get more information on how banks can help you.

Latest news

1 / 3
Media Releases
Card surcharging to end from tomorrow
30 September 2026

Australians are set to enjoy more pricing certainty at the checkout as credit and debitcard surcharges are removed from tomorrow. The Reserve Bank of Australia’s (RBA) card surcharge reforms which take effect fromtomorrow will mean: ABA CEO Simon Birmingham said the changes removed a common bugbear forconsumers, who will no longer face an extra fee… Read more »

Read more
Transcript
ABA CEO Simon Birmingham interview on ABC Sydney Drive with Thomas Oriti
21 September 2026

E&OERadio InterviewInterview on ABC Sydney Drive21 September 2026 Topics: Refinancing and competition in the home loan market; Hardship support Thomas Oriti: Now, have you had to refinance your mortgage, perhaps because of rising interest rates, or maybe something else? Maybe your work situation changed, and you weren’t bringing in as much money. What was that… Read more »

Read more
Media Releases
Banks step up protections for customers experiencing financial abuse
17 September 2026

Banks will better detect, prevent and respond to financial abuse under an updated industry guideline released today by the Australian Banking Association. The ABA has brought together separate resources on financial abuse, including elder abuse and family and domestic violence into a single framework, building on existing industry guidance and supporting the financial abuse provisions… Read more »

Read more