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Financial Assistance Hub

Current Technical Outage

Current Technical Outage

19 July 2024

Major disruptions to payments systems as a result of the CrowdStrike outage have not occurred and are not anticipated.

Impacts on banks and payments systems have been relatively minor, with any disruptions having already been remedied or in the process of being gradually restored.

Banks will continue to monitor for any further impacts to services.

People should also remain vigilant to the risks of scams at this time and refer to their bank’s website or social media channels for the latest information.

UPDATED ALERT FROM THE AUSTRALIAN SIGNALS DIRECTORATE:

ASD’s (Australian Signals Directorate) ACSC (Australian Cyber Security Centre) understand a number of malicious websites and unofficial code are being released claiming to help entities recover from the widespread outages caused by the CrowdStrike technical incident.

ASD’s ACSC strongly encourages all consumers to source their technical information and updates from official CrowdStrike sources only.

Latest news

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Transcript
Interview on 6PR Breakfast on HELP debts and lending
12 February 2025

Karl Langdon (Host): Anna Bligh is the Chief Executive Officer of the Australian Banking Association. Australians with Student Help debts to the tune of $43 billion, $3 million Aussies have outstanding help loans, Milsy. Steve Mills (Host): So, when you apply for a loan, you have to put it down as a liability, and the… Read more »

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Transcript
Interview with ABC Riverland on Romance Scams
12 February 2025

Stephanie Nitschke (Host): Now, locals are being urged to guard our hearts and our bank accounts in the lead up to Valentine’s Day. Scammers will be ramping up and preying on romantics and vulnerable people. Last year, Australians reported over 3000 romance scams, that’s $24 million. So, it does pay to be extra vigilant at… Read more »

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Media Releases
ABA welcomes further clarity on treatment of HELP debts
12 February 2025

The ABA welcomes the Federal Government’s move to have ASIC and APRA further clarify lending rules in relation to the treatment of HELP debts. ABA CEO Anna Bligh said this was a constructive step and the potential to unlock more credit for prospective homebuyers could assist them in realising the dream of home ownership. “Our… Read more »

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