Skip to main content
Financial Assistance Hub

Fee-free ATMs to continue in remote communities

22 December 2017

Fifteen banks will continue to provide fee-free ATM services for customers located in some of Australia’s most remote communities.

Under the arrangement, participating banks pay non-bank ATM deployers to provide fee-free usage at up to 85 selected ATMs in remote parts of the Northern Territory, Queensland, Western Australia and South Australia.

Australian Bankers’ Association CEO Anna Bligh said the program has been running for five years and has just been approved for another five.

“People living in remote Indigenous communities often have very little, or extremely limited, choice when it comes to access to services and they are often charged excessive fees to use an ATM, putting them at further financial disadvantage,” she said.

“The five-year extension means that as long as their bank is one of the fifteen that are participating, they can make withdrawals or balance enquiries at no cost.

“Until remote communities get better access to phone or internet technology to do their banking, the ATM is a lifeline for them. The ABA and the banks it represents is proud to be able to help bridge the divide between those in remote areas and the rest of Australia,” Ms Bligh said.

To avoid any confusion each participating ATM will clearly state on the screen that it is fee free.

The banks taking part in the fee-free program are, ANZ, BOQ, Bank SA, Bank of Melbourne, Bankwest, Bendigo & Adelaide Bank, Citibank, Commonwealth Bank, HSBC, ING Direct, ME Bank, NAB, St.George, Suncorp and Westpac.

A full list of the participating ATMs providing fee-free access can be found here.

ENDS

Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on ABC Radio National Breakfast with Sally Sara
12 November 2026

E&OERadio InterviewABC Radio National Breakfast with Sally Sara12 November 2026. Topics: Loan applications; Hardship support; Productivity; EU-Australia free trade deal Sally Sara: You’re listening to Breakfast, Sally Sara, with you, coming to you from Melbourne this morning. Well, two of Australia’s big four banks, ANZ and Westpac, are in the hot seat today at a… Read more »

Read more
Media Releases
Banks warn of dodgy websites and shonky sellers as Black Friday sales kick off
10 November 2026

Banks are warning shoppers to keep their guard up as they grab a bargain during the Black Friday sales period, after Australians reported losing more than $22 million to buying and selling scams across the past year. Common shopping scams to watch out for: ABA CEO Simon Birmingham said scammers would be out in force… Read more »

Read more
Op-Ed
Government and business can help fight inflation by lifting productivity
6 November 2026

This op-ed was originally published in the Australian Financial Review More rates pain denotes an even greater focus on the fight against inflation. Rightly so. As the Reserve Bank pulls harder on the monetary policy lever to reduce aggregate demand, a proper focus also falls on the role of all governments to do likewise through… Read more »

Read more