1 July 2017
The appointment of a Customer Advocate is an important initiative and opportunity to make it easier for customers when things go wrong and reach fairer customer outcomes.
Latest news
Media Releases
Open Banking data flows from today
Read more
1 July 2020
“Customers can be assured that they will always be in control of how and when they share their data.”
Media Releases
Temporary changes to Code due to COVID-19
Read more
25 June 2020
Temporary changes to the Banking Code of Practice reflect that the COVID-19 pandemic may temporarily affect the provision of banking services.
Media Releases
Banks welcome creative economy restart
Read more
25 June 2020
Businesses in the creative industry who are looking to take advantage of the government-backed concessional loans should get in touch with their bank.
Subscribe