24 September 2017
Statement from Anna Bligh, Australian Bankers’ Association Chief Executive
“The ABA welcomes the announcement from the major banks today to abolish ATM fees.
“It’s a boon for customers and makes banking more affordable for everyday Australians.
“This is the latest in a suite of initiatives by banks to create better products and services for customers and boost customer choice, including reducing interest rates on credit cards and offering fee-free transaction accounts.
“A competitive banking system is good for customers and good for the sector.”
Contact: Stephanie Arena 0477 470 677 or Nathalie Samia 0410 348 531
Australian banks today launched a new digital platform that will facilitate the quick reporting of fraudulent payments en route or transferred to another bank.
“Speed is the essence when it comes to getting your money back from a scammer. Even if you’re not sure, even if you just suspect something’s not right, ring your bank as fast as you possibly can.”
The nation’s shift to digital banking is gathering pace, with the number of people leaving home without their wallet or cards, relying on their phone or another device instead, doubling in three years. The rapid changes are captured in a new ABA interactive Spend the Day site.