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Gary Adshead (Host): And what’s happening is the ACCC, Australian Competition and Consumer Commission are going to be given some funding to tackle this as an issue and then potentially ban debit card charges from January 1, 2026 that seems a long way away anyway. Let’s talk about it now with Anna Bligh, the CEO… Read more »
The ABA welcomes the Federal Government’s announcement to extend the Responsible Lending Obligations (RLO) exemption for small businesses. ABA Acting CEO Vanessa Beggs said it was critical banks were able to provide small businesses with the finances they need to operate and expand. “One in four SMEs report wanting to increase their capital investment, so… Read more »
Today the Australian Banking Association Council has appointed Melanie Evans, CEO of ING Australia, as its new Deputy Chair. The Council thanked the outgoing Deputy Chair, Marnie Baker, for her outstanding leadership during her tenure as Deputy Chair since 2019 and throughout her 35 years in the banking industry. Ms Evans said she was honoured… Read more »
Anna Bligh: This new framework is a comprehensive approach to the terrible scourge of scams. This will mean that every single part of the scam chain where scammers try to take the hard earned money of Australians will now have to play a role in preventing scams, detecting them and keeping Australians safe. Journalist: I… Read more »
Banks welcome the release of draft legislation to establish a new Scam Prevention Framework to better protect consumers and drive scammers out of Australia. ABA CEO Anna Bligh said winning the war against scammers will only be possible through a collective effort across the entire scams chain, including from government, banks, telcos and social media… Read more »
Craig Reucassel (Host): It’s also there was a bit of an inquiry into banking in parliament last week, NAB boss Andrew Irvine complained that he’d paid a 10 per cent surcharge when he bought a cup of coffee in Sydney. Surcharging has been outlawed in parts of the United States, Canada, Europe and Britain. Is… Read more »
One of the most alarming consequences of the recent CrowdStrike technical outage was how quickly scammers moved to take advantage of it. Within 24 hours, the Australian Cyber Security Centre had issued a warning to Australians about the potential risk of scams. Scammers pounced, impersonating CrowdStrike and Microsoft employees to trick people into providing remote access to… Read more »
The Australian Banking Association (ABA) has collaborated with Chartered Accountants Australia and New Zealand (CAANZ), CPA Australia (CPA), and the Australian Taxation Office (ATO) to create a support-based factsheet for small business customers who might be struggling to make repayments. Many things can cause a business owner to have difficulties repaying their debts and it’s… Read more »
Sarah Macdonald (Host): Have you had a call from your bank to check you’re okay? Did you see the Commonwealth Bank in Canberra yesterday appearing and executives saying it is taking down 50 fake Commonwealth Bank websites a week, 50 a week. As you know, Australians are losing a lot of money to scams, $3… Read more »
The ABA is reminding customers to remain vigilant to the tell-tale signs of scammers as Australian banks continue to ramp-up protections to help keep their money safe. ABA CEO Anna Bligh said this year’s theme ‘share a story, stop a scam’ was an opportunity for all Australians to support each other and fight back against… Read more »
Journalist: Maybe if we start off just with these merchant fees and card surcharges, I guess, why are they even necessary to begin with? Anna Bligh: Every time you make a purchase with a card and that payment goes to the person it’s supposed to go to, it’s gone over a set of rails. They’re… Read more »
The ABA welcomes the passage of the SMS Sender ID Register legislation as one more weapon in Australia’s arsenal to win the war on scams. ABA CEO Anna Bligh said this new registry will help to disrupt the business models for SMS impersonation scammers and make Australia a harder target for scam activity. “Scammers usually… Read more »
Jo Trilling (Host): When was the last time your phone pinged with a message from your bank, a fake one, of course, because they are rarely ever real, but they are relentless. So, should the banks be doing more to stop it? Anna Bligh is the CEO of the Australian Banking Association. Welcome to Drive… Read more »
Oliver Peterson (Host): Extra protections from the banks to shield you from scams are going to be front and centre of a new campaign, which has been launched today by the Australian Banking Association. Joining me on the line is its CEO, Anna Bligh, good afternoon. Anna Bligh (Guest): Good afternoon. How are you? Oliver… Read more »
Matthew Pantelis (Host): But let’s talk scams and banks, because there’s a new campaign launched to protect us well, to at least educate us further about scams. It’s called ‘The Fight Against Scams Never Stops’. Anna Bligh, CEO, Australian Bankers Association. Anna, good morning. Anna Bligh (Guest): Good morning. How are you? Matthew Pantelis: All… Read more »
Raf Epstein (Host): When was the last time your phone pinged and there was a message from your bank a fake one, of course, because they’re never real. Uh, but they come thick and fast. They are relentless. Should the banks be doing more to stop it? We are joined by Anna Bligh, CEO of… Read more »
Campaign assets can be accessed here. 12 August 2024 Extra protections from banks to shield Australians from scams will be front and centre of a new campaign to be launched today. With the tag line ‘The fight against scams never stops’, the campaign showcases the range of safeguards banks are introducing as part of the industry’s… Read more »
Australians are now one step closer to having access to another important layer of protection against scammers with the design of the new Confirmation of Payee service now complete. Australian Payments Plus (AP+) and the Australian Banking Association (ABA) announced this important milestone today which, when rolled-out, will enable people paying to an account with… Read more »
Georgie Tunny: Anna Bligh is CEO of the Australian Banking Association. And we’ve heard so many examples of scammers infiltrating customers existing phone message threads from banks. If people can’t trust the bank’s own correspondence, what hope do they have? Anna Bligh: The stories that you’ve run this week have been absolutely heartbreaking. And I hear… Read more »
The Australian Banking Association (ABA) welcomes the Federal Government’s upcoming campaign to further educate the community about elder abuse. ABA CEO Anna Bligh said this was a timely opportunity to further raise awareness and shine the spotlight on financial elder abuse. “Australian banks are deeply conscious of financial elder abuse. They see it playing out every day and have… Read more »