COVID-19: banks are here to help.
14 October 2021
As essential services, Australia’s banks have focussed, throughout the COVID-19 pandemic, on keeping their staff and customers safe.
Safety measures have included:
- Maintaining social distancing in branches and workplaces
- Installing protective screens and supplying PPE to staff
- Facilitating work from home where possible
ABA member banks also recognise that vaccination is a critical measure to protect against COVID-19 and are actively encouraging and supporting their staff to get vaccinated, including with the provision of paid leave for staff to access vaccinations and, in some locations, undertaking employer vaccination and testing programs.
After further industry discussions, individual banks have considered their next steps and will be undertaking appropriate consultation with their staff on an entity by entity basis.
Latest news
Transcript
Simon Birmingham speaks to 2SM’s Tim Webster on banks’ hardship support for customers
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8 May 2026
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Media Releases
Banks on standby to support customers facing financial pressure
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7 May 2026
Customers facing financial stress from ongoing cost pressures and higher loan repayments are being urged to get in touch with their bank if they need support. ABA CEO Simon Birmingham said banks have a range of practical measures they can put in place to help customers navigate the current economic environment. “Australian banks recognise that… Read more »
Speech
ABA CEO keynote address to the Trans-Tasman Business Circle Annual Economic Forecast Luncheon 2026
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28 April 2026
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