fbpx
Skip to main content
Click here for the new Financial Assistance Hub

Support available for customers affected by Tropical Cyclone Seroja

15 April 2021

Australian banks are ready to help customers in Western Australia who are rebuilding after the destruction inflicted by Tropical Cyclone Seroja.

Communities in WA’s mid-west were devastated by the cyclone last week, when it crossed the coast near the town of Kalbarri.

Geraldton, Northampton, Binnu, Chapman Valley, Mingenew and a number of other towns were also severely affected.

Australian Banking Association CEO Anna Bligh says banks have a range of measures in place.

“The destructive force of this cyclone has left many bank customers picking up the pieces. They can be assured that their bank is ready to help rebuild”, Ms Bligh said.

“It’s important for people hit by this cyclone to get in touch with their bank. Banks have a range of measures in place to get customers back on their feet.”

“It’s important for people hit by this cyclone to get in touch with their bank. Banks have a range of measures in place to get customers back on their feet.”

ABA CEO Anna Bligh

Help available for farmers and small businesses

ABA member banks offer a range of services to help farmers and small businesses affected by natural disasters. These can include:  

  • A deferral of scheduled loan repayments  
  • Waiving fees and charges, including break costs on early access to term deposits  
  • Debt consolidation to help make repayments more manageable  
  • Restructuring existing loans free of the usual establishment fees  
  • Deferring interest payments on a case-by-case basis  
  • Offering additional finance to help cover cash flow shortages  
  • Deferring upcoming credit card payments  
  • Increasing emergency credit card limits. 

Get help now. Don’t tough it out on your own.

Latest news

1 / 3
Media Releases
ABA welcomes new debt management regulations
5 May 2021

The ABA has welcomed the Federal Treasurer’s release of new regulations that licence debt management firms, a change called for by the ABA.

Read more
Media Releases
Farmers and banks working together
30 April 2021

“Sustainable farms are productive and profitable farms which is the end goal for farmers and lenders alike”

Read more
Transcript
Customer behaviour driving bank changes
27 April 2021

Interviewed by ABC Life Matters’ Hilary Harper, ABA CEO Anna Bligh discusses how changes in customer behaviour, accelerated by COVID-19, are driving changes in banking and banking services. TRANSCRIPT SPEAKERS: ABC Life Matters Hilary Harper, ABA CEO Anna Bligh Hilary Harper: Anna Bligh from the Australian Banking Association, Anna thanks so much for joining us… Read more »

Read more