fbpx
Skip to main content
Click here for the new Financial Assistance Hub

Support available for customers affected by Tropical Cyclone Seroja

15 April 2021

Australian banks are ready to help customers in Western Australia who are rebuilding after the destruction inflicted by Tropical Cyclone Seroja.

Communities in WA’s mid-west were devastated by the cyclone last week, when it crossed the coast near the town of Kalbarri.

Geraldton, Northampton, Binnu, Chapman Valley, Mingenew and a number of other towns were also severely affected.

Australian Banking Association CEO Anna Bligh says banks have a range of measures in place.

“The destructive force of this cyclone has left many bank customers picking up the pieces. They can be assured that their bank is ready to help rebuild”, Ms Bligh said.

“It’s important for people hit by this cyclone to get in touch with their bank. Banks have a range of measures in place to get customers back on their feet.”

“It’s important for people hit by this cyclone to get in touch with their bank. Banks have a range of measures in place to get customers back on their feet.”

ABA CEO Anna Bligh

Help available for farmers and small businesses

ABA member banks offer a range of services to help farmers and small businesses affected by natural disasters. These can include:  

  • A deferral of scheduled loan repayments  
  • Waiving fees and charges, including break costs on early access to term deposits  
  • Debt consolidation to help make repayments more manageable  
  • Restructuring existing loans free of the usual establishment fees  
  • Deferring interest payments on a case-by-case basis  
  • Offering additional finance to help cover cash flow shortages  
  • Deferring upcoming credit card payments  
  • Increasing emergency credit card limits. 

Get help now. Don’t tough it out on your own.

Latest news

1 / 3
Media Releases
Hardship assistance triples as deferrals continue to rise
15 September 2021

More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.

Read more
Media Releases
Banks support summit to end violence against women and children
8 September 2021

“Many people don’t realise how prevalent financial abuse is and that it may be a red flag for future violence.”

Read more
Media Releases
ABA statement on AUSTRAC risk assessment report
6 September 2021

Australia’s banks have strong relationships with law enforcement authorities and regulators like AUSTRAC.

Read more