Skip to main content
Financial Assistance Hub

Important step to help stamp out scams

Important step to help stamp out scams

17 July 2023

Australians are under attack from scams, part of a worsening global scams scourge, and all sectors need to ramp up the fight against these criminals, including government, law enforcement, banks, telcos, social media, crypto platforms and individuals. 

The ABA welcomes the announcement from Optus today to launch ‘Call Stop’, an automated technology to help protect its customers from SMS scams. 

Acting on intelligence provided by banks to the Australian Financial Crimes Exchange (AFCX), an independent body built and funded by Australian banks, this will help to stamp out ‘call back scams’ where customers call a fraudulent number when prompted by a scam SMS or email. 

ABA Deputy CEO Vanessa Beggs said the announcement from Optus shows why Australia needs telcos, digital platforms and banks to work together to disrupt – and stamp out – scams. 

“With most scams starting with a SMS or phone call, this approach highlights why we need telcos to take down these scam numbers so they can’t be used to trick more consumers,” Ms Beggs said.  

“ABA will work with its members to contribute to this initiative and encourages others in the telecommunication industry to also take part.” 

Read the full announcement from Optus here


Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham on the economic contribution of banks: transcript of interview on FiveAA
17 March 2026

E&OE Radio Interview FiveAA Breakfast with David Penberthy and Will Goodings  17 March 2026.  Topics: Tax paid by Australian banks; RBA Powers to regulate big tech   David Penberthy (Host): Well, it’s a big amount of money, $16 billion that’s how much tax Australia’s biggest banks paid last year. And at the same time, organisations like Apple, Google and Meta, you think about the ease with which and the frequency with which we… Read more »

Read more
Op-Ed
Big tech, like large financial institutions, must pay fair share of tax
16 March 2026

This opinion piece by ABA CEO Simon Birmingham originally appeared in the Australian Financial Review. In an attempt to avoid domestic regulatory scrutiny, large foreign multinationals have developed a curious rhetorical strategy.   The larger their footprint in Australia’s financial system becomes, the more strenuously they insist they are marginal, incidental or merely technical intermediaries.  For years, Apple has… Read more »

Read more
Media Releases
Banks to engage closely on proposed APRA changes to liquidity and capital
16 March 2026

The ABA acknowledges APRA’s proposed capital and liquidity changes. Australian banks share APRA’s commitment to maintaining a strong and resilient banking system. ABA CEO Simon Birmingham said banks will work with APRA to ensure any enacted changes lead to real benefits for the economy and Australians. “Banks will carefully review the liquidity proposals and will… Read more »

Read more