Skip to main content
Financial Assistance Hub

Banks bolster efforts to help businesses bridge the gap to Jobkeeper

23 April 2020

Today the Treasurer met with the CEOs of ANZ, NAB, Westpac and the Commonwealth Bank who agreed to bolster their efforts to prioritise any business needing funding to bridge the gap until the first Jobkeeper payments are made in May.

It was agreed special hotlines would be set up to help manage the applications from businesses. Banks would also bring Jobkeeper-related applications to the front of the queue and work with the ATO to accelerate the assessment process.

Banks have already granted more than $700 million worth of loans to businesses to help them through the crisis. The industry has a range of support to small businesses affected by COVID19, including six month deferrals on loans attached to the business, extending existing lines of credit and waiving fees and charges.

“From today banks are bolstering their efforts to fast-track any outstanding applications from businesses seeking funding to help them pay staff until the Jobkeeper supplement is paid in May.”

ABA CEO Anna Bligh

Australian Banking Association CEO Anna Bligh said that banks are working tirelessly to process applications as quickly as possible, however more needed to be done in order to ensure businesses met the deadlines for eligibility for the Jobkeeper program.

“Throughout this crisis banks have worked hard to ensure they keep businesses afloat and keep people in jobs, with more than $700 million already lent to businesses to help see them through the pandemic,” Ms Bligh said.

“From today banks are bolstering their efforts to fast-track any outstanding applications from businesses seeking funding to help them pay staff until the Jobkeeper supplement is paid in May.

“A dedicated hotline will be set up by each major bank to help service the businesses requesting this important lifeline,” she said.

Other ABA member banks are looking to take actions relevant to their own customers.

ENDS

Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Transcript
Launch of Confirmation of Payee
2 July 2025

ABA CEO Anna Bligh: Well, here we are on the front line of the fight against scams. This is one of Australia’s largest banks, and the team of people here talking with customers, trying to protect customers and fight against scammers. Today, here we are launching a new piece of technology called Confirmation of Payee…. Read more »

Read more
Media Releases
​Australian banks launch new defence in battle against scammers
2 July 2025

Australian banks have today unveiled their latest scam fighting technology, with the launch of Confirmation of Payee – a new name-matching service designed to help protect customers from being tricked into sending money to criminals. Banks have invested $100 million in this new technology which is a key initiative of the sector’s Scam-Safe Accord –… Read more »

Read more
Media Releases
SIMON BIRMINGHAM APPOINTED AS ABA CEO
20 June 2025

Former Federal Finance Minister and Senate Leader, The Hon. Simon Birmingham, will join the Australian Banking Association as Chief Executive Officer. ABA Chair and National Australia Bank CEO Andrew Irvine today announced Mr Birmingham’s appointment, replacing retiring CEO, The Hon. Anna Bligh AC. “We are delighted to have Simon lead our industry and help ensure… Read more »

Read more