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New Financial Assistance Hub

ABA ready to assist Regional Banking Taskforce

22 October 2021

The Australian Banking Association (ABA) stands ready to assist the newly established Regional Banking Taskforce.

For more than 200 years, banks in Australia have provided essential services to customers across the country, and that commitment continues today.

As more Australians prefer to do their banking online, banks are investing in new digital services to meet their needs.

Anna Bligh, Chief Executive Officer at the ABA, said the banking industry continues to provide banking support for regional and rural communities in Australia.

“Australian banks remain committed to providing banking services to every Australian, especially those in regional and remote areas,” Ms Bligh said.

“Despite more than 80 per cent of Australians preferring to do their everyday banking online, banks still have thousands of branches across the country, in addition to the banking services that banks pay to make available in 3500 Australia Post outlets.”

“Recent APRA data shows that the overwhelming majority of bank branch closures in the past year have been in major cities, and not in regional areas.”

Australian banks remain committed to providing banking services to every Australian, especially those in regional and remote areas,”

ABA CEO Anna Bligh

Where branches are closed, it’s because customers no longer need to do their banking face to face.

“As the world we live in continues to become more digitalised, the way customers want to do their banking is following the same trend,” Ms Bligh said.

“Banking online platforms and apps are so incredibly advanced these days, most Australians are carrying around a bank branch in their pockets.”

“The ABA will work with the Regional Banking Taskforce to highlight the improvements in bank services to all Australians, especially those in regional areas.”

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