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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Media Releases
Banks launch new campaign in fight against scammers
12 August 2024

Campaign assets can be accessed here.  ​ 12 August 2024 Extra protections from banks to shield Australians from scams will be front and centre of a new campaign to be launched today.   With the tag line ‘The fight against scams never stops’, the campaign showcases the range of safeguards banks are introducing as part of the industry’s… Read more »

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Media Releases
New Confirmation of Payee service hits important milestone
8 August 2024

Australians are now one step closer to having access to another important layer of protection against scammers with the design of the new Confirmation of Payee service now complete.   Australian Payments Plus (AP+) and the Australian Banking Association (ABA) announced this important milestone today which, when rolled-out, will enable people paying to an account with… Read more »

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Transcript
Anna Bligh interview on The Project about scams
26 July 2024

Georgie Tunny: Anna Bligh is CEO of the Australian Banking Association. And we’ve heard so many examples of scammers infiltrating customers existing phone message threads from banks. If people can’t trust the bank’s own correspondence, what hope do they have?   Anna Bligh: The stories that you’ve run this week have been absolutely heartbreaking. And I hear… Read more »

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Media Releases
ABA backs national awareness campaign on elder abuse
22 July 2024

The Australian Banking Association (ABA) welcomes the Federal Government’s upcoming campaign to further educate the community about elder abuse.   ABA CEO Anna Bligh said this was a timely opportunity to further raise awareness and shine the spotlight on financial elder abuse.   “Australian banks are deeply conscious of financial elder abuse. They see it playing out every day and have… Read more »

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Current Technical Outage
19 July 2024

Major disruptions to payments systems as a result of the CrowdStrike outage have not occurred and are not anticipated. Impacts on banks and payments systems have been relatively minor, with any disruptions having already been remedied or in the process of being gradually restored. Banks will continue to monitor for any further impacts to services…. Read more »

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Transcript
Anna Bligh interview on ABC Brisbane about financial abuse 
19 July 2024

Steve Austin: Do consider this scenario, a relative or a friend caring for an older person decides to dip into that person’s accounts to pay for their own holidays or home renovations. And the banking institution can see the money going out of one account into another account. And they want to flag it with the… Read more »

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Media Releases
Release of Strategic Review into roll-out of the Consumer Data Right 
3 July 2024

The ABA has today released the findings of a strategic review undertaken by Accenture into the roll-out of Australia’s Consumer Data Right (CDR) regime.   The CDR went live to customers of major banks in July 2020, and to customers of other banks in July 2021. Approaching 4 years since its launch, the ABA commissioned Accenture… Read more »

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Media Releases
Updated rule book for banks 
27 June 2024

The Australian Banking Association welcomes ASIC’s approval of an updated Banking Code of Practice that will continue to drive better banking outcomes for customers. The updated Code strengthens consumer protections by providing customers with safeguards that are in addition to the law.   ABA CEO Anna Bligh said this Code will provide an even higher… Read more »

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Media Releases
Mobile wallet transactions overtake ATM cash withdrawals in digital banking boom 
27 June 2024

Australia’s digital banking boom is continuing with payments by mobile wallets surging by 35 per cent in the last year alone, according to a new report released today by the Australian Banking Association.   The 2024 ‘Bank On It’ Report shows that in the last year alone customers made $126 billion in payments with their mobile… Read more »

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Transcript
Interview on ABC Brisbane about agreement with Armaguard
25 June 2024

Cathie Schnitzerling: The country’s largest banks, along with the big supermarkets like Coles and Woolworths, Bunnings and Australia Post, have agreed to pay Armaguard $50 million to ensure that cash can get to you and me for the next year. But after that, it’s still not clear whether there will be a sustainable way to… Read more »

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Transcript
Interview on ABC News Breakfast about agreement with Armaguard
25 June 2024

Michael Rowland: Let’s get more now on one of the main stories we’re following this morning, that big financial lifeline given to cash transport company Armaguard. It’s been bailed out by the big four banks, Woolworths and Coles, and a number of other major retailers who rely on the service to get their cash. The… Read more »

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Media Releases
Joint Statement: Agreement reached with Armaguard
24 June 2024

The ABA, major banks and major retailers have reached an agreement with Armaguard for its Cash-in-Transit business.  

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Transcript
Anna Bligh doorstop on Government response to mortgage and deposits reforms
15 June 2024

Journalist: The question I have is, are these regulations actually necessary, because my understanding is that a lot of banks already disclose this information?  Anna Bligh: These changes will mean more consistency for customers. Many banks are already doing a number of these things to make it easier for customers to get information. If these… Read more »

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Media Releases
Older Australians reminded to stay financially safe this World Elder Abuse Awareness Day
15 June 2024

With it being World Elder Abuse Awareness Day, the Australian Banking Association (ABA) is reminding older Australians about how they can better protect themselves from scams, fraud and financial abuse.

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Transcript
Press conference on the expansion of the AFCX scams intelligence loop
13 June 2024

Stephen Jones, Assistant Treasurer and Minister for Financial Services: Good morning everybody, how are we going? Good to speak with you. Great to be here this morning, an exciting accountment. As you know the Albanese government has made a priority fighting scammers and ensuring that we can keep Australian’s money safe. From coming into government… Read more »

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Media Releases
Banks welcome expansion of key weapon in war against scammers 
13 June 2024

Scammers are being put on notice with the announcement today of a major expansion in intelligence sharing designed to dismantle scams and better protect Australians.  

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Media Releases
Boosting regional cooperation in war against scammers
10 June 2024

Banks will this week join a scams delegation to Singapore as part of the industry’s ongoing efforts to take up the fight to scammers and protect customers. 

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New data shows further inroads in the war against scammers 
22 May 2024

The Australian Banking Association today welcomes the release of new data from the National Anti-Scam Centre (NASC) showing scam losses continue to fall.   The latest NASC quarterly report shows overall scam losses reported to Scamwatch in the 2024 March quarter were down by 10.8% compared to the previous quarter. Whilst losses reported to the Australian Financial Crimes Exchange… Read more »

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Transcript
Anna Bligh interview on ABC Radio National Breakfast speaking about the banks’ response to the Federal Budget 
17 May 2024

16 May 2024 Patricia Karvelas    Before Tuesday’s federal budget, the big four banks were predicting interest rates to start falling before the end of the year. But in response to what they say is expansionary spending, including tax cuts and billions for renewable energy infrastructure, some economists are changing their tune. Treasurer Jim Chalmers has… Read more »

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Transcript
Anna Bligh speaking to ABC Sydney Drive about financial abuse  
17 May 2024

13 May 2024 Richard Glover    Hundreds of people gathered in Forbes yesterday, Mother’s Day to walk in memory of young mother Molly Ticehurst allegedly killed by her former partner who was on bail. As you know at the time of the alleged incident 27 women have died as a result of domestic or family violence… Read more »

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