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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Media Releases
New Branch Closure Support Protocol – banking industry to better support customers of closing branches 
23 June 2023

The ABA has developed a new Branch Closure Support Protocol to improve transparency, ensure better communication, and provide improved customer support when banks close branches. 

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Media Releases
World Elder Abuse Awareness Day a reminder to stay vigilant to warning signs of financial abuse   
15 June 2023

With one in six older Australians experiencing some form of abuse, today’s World Elder Abuse Awareness Day is an important reminder to look out for the warning signs.

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Transcript
Anna Bligh interview with Hamish MacDonald, ABC RN Breakfast on cost of living issues
8 June 2023

“There’s no doubt there’s a lot of stress and that’s one of the reasons people are talking to those hardship teams in banks. And I encourage people to do that.”

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Media Releases
ABA welcomes future proofing of Australia’s payments system as Treasurer announces biggest overhaul in 35 years 
7 June 2023

The Australian Banking Association (ABA) has welcomed the Treasurer’s announcement today of a major overhaul of Australia’s payments system. 

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Media Releases
Mobile wallet transactions skyrocket to $93 billion, as 98.9% of bank interactions take place digitally 
7 June 2023

“Australia has witnessed a phenomenal shift in customer banking and payment preferences in recent years,” ABA CEO Anna Bligh said. 

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Media Releases
Statement regarding today’s decision by the Reserve Bank of Australia (RBA)
6 June 2023

The RBA continues to address the nation’s inflation challenge with today’s 0.25% increase in the cash rate target, to 4.10%.

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Media Releases
Australian banks join new Fraud Reporting Exchange digital platform to help halt payments to scammers 
16 May 2023

Australian banks today launched a new digital platform that will facilitate the quick reporting of fraudulent payments en route or transferred to another bank.

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Transcript
Anna Bligh interview with ABC Breakfast TV on Fraud Reporting Exchange announcement
16 May 2023

“Speed is the essence when it comes to getting your money back from a scammer. Even if you’re not sure, even if you just suspect something’s not right, ring your bank as fast as you possibly can.”

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Media Releases
Almost 40% leave wallets at home as mobile phone and smartwatch payments soar  
12 May 2023

The nation’s shift to digital banking is gathering pace, with the number of people leaving home without their wallet or cards, relying on their phone or another device instead, doubling in three years. The rapid changes are captured in a new ABA interactive Spend the Day site.

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Media Releases
Cross-industry initiative to provide one-off $7.75 million boost for financial counselling services  
11 May 2023

Australia’s financial counselling services will receive a $7.75 million boost following a cross-industry donation.

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Media Releases
ABA welcomes Federal Budget investment in combatting scams and supporting sustainable finance
9 May 2023

The Australian Banking Association (ABA) welcomes tonight’s Federal Budget saying it places a significant focus on customer safety.

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Media Releases
World Password Day a reminder to stay vigilant against online criminals 
4 May 2023

As scammers grow increasingly sophisticated and scams more complex, this year’s World Password Day is an important reminder to always stay vigilant against online criminals, the Australian Banking Association (ABA) says. 

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Media Releases
Statement regarding today’s decision by the Reserve Bank of Australia (RBA)  
2 May 2023

The RBA continues to address the nation’s inflation challenge with today’s 0.25% increase. 

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Media Releases
Australian Banking Association welcomes online gambling credit card ban
28 April 2023

“The online gambling credit card ban will go a long way to help people experiencing gambling harm to keep control of their finances.”

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Transcript
Anna Bligh interview with ABC Radio Drive’s Richard Glover on ASIC’s scams report
24 April 2023

“Remember the money and funds available to banks, the majority of them are other people’s deposits. So they need to be very careful about how they use that money. I think there’s a real question there about whether your deposits and your bank should be paying out to someone who decided to take a big investment risk”

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Transcript
Anna Bligh interview with Mark Levy (2GB Syd) on scams, cyber security, bank branches
12 April 2023

“Robbers don’t come with a sawn off shotgun anymore. They come through your phone, and banks are putting their resources where their customers are. And that’s in the digital world.”

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Media Releases
Banking industry launches new campaign to help customers beat the scammers.
11 April 2023

The Australian Banking Association (ABA) has launched a new campaign designed to raise awareness of a series of scam scenarios and steps that should be taken in the fight against scams.

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Transcript
Transcript – Anna Bligh interview with ABC Breakfast News’ Michael Rowland and Lisa Millar on online gambling inquiry and RBA rates hold
5 April 2023

“if somebody comes to them in financial difficulty, they can help them set up one of these vetoes. It’s not a difficult thing to do”

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Transcript
Transcript – Anna Bligh interview with Tom Connell on RBA review
4 April 2023

“it’s a very competitive environment out there at the moment, there’s about 2400 Australians every single day refinancing every working day, have been for six months, it’s the highest rate of refinance we’ve ever seen in Australia. So you’re right, people are going out and getting a better deal”

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Transcript
Transcript – Anna Bligh interview with ABC Radio National’s Patricia Karvelas on bank regulations and financial hardship in Australia.
29 March 2023

“Australian banks are certainly better equipped now than they were in the GFC. They’ve got 2 to 2.5 times the capital reserves put aside for a rainy day than they had in the GFC. And that’s, that’s been 10 years of just gradual build up, required by the regulator put aside by banks. It’s an incredibly strong buffer if things do go rocky”

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