Skip to main content
Financial Assistance Hub

Banks protecting customers on cyber security

Banks protecting customers on cyber security

27 September 2022

Australian banks are working collaboratively with the government and across industries, to contribute to measures to strengthen Australia’s cyber security resilience.

Banks have built strong cyber protection systems to keep their customers safe. They stand ready to assist Government and the broader business sector. Banks’ focus is on protecting customers and cooperative measures are an important part of a continued focus on resilience.

Banks have made some of the largest investments to protect customers against frauds and scams and are continuously working to build better and safer systems.

Protecting customers’ information and funds is the highest priority for banks.

Banks encourage customers to also remain vigilant in all aspects of their digital lives, with an increased focus on the use of PayID, and applying measures such as two-factor identification. Banks also encourage customers to immediately report any suspicious activity to their bank.

Banks will continue to engage with customers on relevant aspects of data security including new initiatives to better protect and support customers.


Banks are working to protect you. Find out how you can protect yourself.


Latest news

1 / 3
Media Releases
Finalisation of independent pricing model report to support cash distribution
3 October 2025

Deloitte Access Economics has now determined its recommended regulated pricing model for Armaguard’s Cash-in-Transit services. The final independent pricing mechanism report has been provided to Armaguard as well as the major banks and major retailers.  This is an important milestone in working to keep cash available around Australia, even while people are using less of… Read more »

Read more
Transcript
ABA CEO Simon Birmingham transcript of interview on ABC RN Breakfast with Sally Sara
24 September 2025

E&OERadio InterviewABC RN Breakfast with Sally SaraWednesday, 24 September 2025. Sally Sara (Host): Reserve Bank Governor Michelle Bullock has hit out at Australia’s big four banks for standing in the way of making shopping cheaper for customers. The RBA wants to ban surcharges on card payments. To fund the ban, it wants to dramatically cut… Read more »

Read more
Media Releases
Australian banks acknowledge the contribution of outgoing ASIC Chair Joe Longo
19 September 2025

The ABA today acknowledges and thanks outgoing ASIC Chair Joe Longo for his strong leadership as Chair of ASIC for the past five years.  ABA CEO Simon Birmingham said Mr Longo had made a significant contribution to ensuring Australia has a fair financial system focused on the interests of both investors and consumers.  “The ABA… Read more »

Read more