Banks protecting customers on cyber security

Australian banks are working collaboratively with the government and across industries, to contribute to measures to strengthen Australia’s cyber security resilience.

Banks have built strong cyber protection systems to keep their customers safe. They stand ready to assist Government and the broader business sector. Banks’ focus is on protecting customers and cooperative measures are an important part of a continued focus on resilience.

Banks have made some of the largest investments to protect customers against frauds and scams and are continuously working to build better and safer systems.

Protecting customers’ information and funds is the highest priority for banks.

Banks encourage customers to also remain vigilant in all aspects of their digital lives, with an increased focus on the use of PayID, and applying measures such as two-factor identification. Banks also encourage customers to immediately report any suspicious activity to their bank.

Banks will continue to engage with customers on relevant aspects of data security including new initiatives to better protect and support customers.

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