Skip to main content
Get step-by-step help: Financial Assistance Hub

Banks protecting customers on cyber security

Banks protecting customers on cyber security

27 September 2022

Australian banks are working collaboratively with the government and across industries, to contribute to measures to strengthen Australia’s cyber security resilience.

Banks have built strong cyber protection systems to keep their customers safe. They stand ready to assist Government and the broader business sector. Banks’ focus is on protecting customers and cooperative measures are an important part of a continued focus on resilience.

Banks have made some of the largest investments to protect customers against frauds and scams and are continuously working to build better and safer systems.

Protecting customers’ information and funds is the highest priority for banks.

Banks encourage customers to also remain vigilant in all aspects of their digital lives, with an increased focus on the use of PayID, and applying measures such as two-factor identification. Banks also encourage customers to immediately report any suspicious activity to their bank.

Banks will continue to engage with customers on relevant aspects of data security including new initiatives to better protect and support customers.

Banks are working to protect you. Find out how you can protect yourself.

Latest news

1 / 3
Transcript – Anna Bligh interview with ABC RN’s Patricia Karvelas on bank regulations in Australia and financial hardship
30 March 2023

“Australian banks are certainly better equipped now than they were in the GFC. They’ve got 2 to 2.5 times the capital reserves put aside for a rainy day than they had in the GFC”

Read more
Media Releases
Statement from Australian Banking Association (ABA) regarding the agreement reached on the safeguard mechanism reforms: 
27 March 2023

“The Australian Banking Association (ABA) welcomes the agreement reached today on the proposed safeguard mechanism reforms, given it paves the way for the passing of a critical piece of legislation for Australia.

Read more
Media Releases
Accessible and inclusive banking: Consultation set to begin for accessibility standards review
16 March 2023

“This is about engaging with the entire banking ecosystem in order to ensure the accessibility of the sector’s services are best serving our diverse community now, and into the future.”

Read more