Skip to main content
New Financial Assistance Hub

Banks protecting customers on cyber security

Banks protecting customers on cyber security

27 September 2022

Australian banks are working collaboratively with the government and across industries, to contribute to measures to strengthen Australia’s cyber security resilience.

Banks have built strong cyber protection systems to keep their customers safe. They stand ready to assist Government and the broader business sector. Banks’ focus is on protecting customers and cooperative measures are an important part of a continued focus on resilience.

Banks have made some of the largest investments to protect customers against frauds and scams and are continuously working to build better and safer systems.

Protecting customers’ information and funds is the highest priority for banks.

Banks encourage customers to also remain vigilant in all aspects of their digital lives, with an increased focus on the use of PayID, and applying measures such as two-factor identification. Banks also encourage customers to immediately report any suspicious activity to their bank.

Banks will continue to engage with customers on relevant aspects of data security including new initiatives to better protect and support customers.

Banks are working to protect you. Find out how you can protect yourself.

Latest news

1 / 3
Anna Bligh interviewed by ABC RN’s Hamish McDonald on branches and changing customer trends
21 September 2023

Hamish MacDonald: A Senate inquiry is examining a wave of bank closures that have hit regional Australia particularly hard. More than 1600 bank branches have closed nationally in the past six years, including 309 in the last financial year. Like post offices and milk bars, bank branches form part of the architecture of regional communities… Read more »

Read more
ABA News
Online gambling credit card ban one step closer 
14 September 2023

New laws banning the use of credit cards for online gambling are one step closer with the introduction of the Federal Government’s Interactive Gambling Act 2001 Bill to Parliament.  The Australian Banking Association (ABA) has welcomed this milestone saying the new laws will make it illegal for an online gambling company to accept a credit… Read more »

Read more
ABA News
New identity verification safeguards a step in the right direction  
14 September 2023

The Australian Banking Association (ABA) has welcomed the introduction of new legislation to boost the security of identity verification services.

Read more