Skip to main content
Financial Assistance Hub

Banks ready to support residents impacted by Gippsland floods

11 June 2021

Australian banks are supporting communities in the Victorian Gippsland region after devastating rain and floods have engulfed the area.

Flood waters have hit the region harshly, badly affecting residents including farmers, and the wild weather is expected to continue.

Australian Banking Association CEO Anna Bligh says banks have a range of measures in place for residents in need. 

“Once conditions ease, it’s important for anyone impacted to know their bank is ready to provide assistance,” she said.

“During disasters like this, the message from banks is always clear: don’t tough it out on your own, your bank is ready to help.”

“During disasters like this, the message from banks is always clear: don’t tough it out on your own, your bank is ready to help.”

ABA CEO Anna Bligh

There are a range of services available from the banks, which include:

  • Credit card, personal loan and home loan relief.
  • Waiving fees and charges.
  • Waiving the application fee for restructuring business facilities.
  • Deferral of principal and/or leasing payments.
  • Free professional and confidential counselling.

Anyone impacted by the floods is encouraged to contact their bank directly.


Banks are ready to assist customers in financial difficulty


Latest news

1 / 3
Transcript
Simon Birmingham transcript of interview on News24 with Kieran Gilbert
11 September 2026

E&OETV InterviewInterview on News24 with Kieran Gilbert11 September 2026 Topics: Mortgage fraud; card surcharging ban; immigration  Kieran Gilbert: Let’s turn our attention now to one of the biggest financial crime syndicates in Australian history. I want to talk about the implications for our banking system with the CEO of the Banking Association, Simon Birmingham. Simon,… Read more »

Read more
ABA News
Statement from Way Forward re Cyber Incident
9 September 2026

Click here to read the statement from Way Forward.

Read more
Media Releases
Independent review of Banking Code kicks-off
4 September 2026

The ABA has today announced that former ASIC Deputy Chair Peter Kell will undertake the five yearly independent review of the Banking Code of Practice, the rule book that sets standards of service for customers. The Code sets out consumer protections and safeguards that are in addition to the law for individuals, small business customers… Read more »

Read more