Skip to main content
New Financial Assistance Hub

Cross-industry initiative to provide one-off $7.75 million boost for financial counselling services  

Cross-industry initiative to provide one-off $7.75 million boost for financial counselling services  

11 May 2023

Australia’s financial counselling services will receive a $7.75 million boost following a donation from a group of organisations from across the banking, finance, insurance, energy, telecommunications and online gambling sectors.  

The donation will help the Financial Counselling Foundation deliver a series of important initiatives to support victims of family violence, those at risk of homelessness and First Nations communities. 

“They are making a real, positive impact on the lives of some of society’s most vulnerable people.”

ABA CEO, Anna Bligh

Australian Banking Association Chief Executive Officer Anna Bligh, speaking on behalf of the contributors, said the funding will provide significant assistance. 

“The important work carried out by the Financial Counselling Foundation, and the groups they have determined to receive these grants, is to be highly commended,” Ms Bligh said. 

“They are making a real, positive impact on the lives of some of society’s most vulnerable people.”  

Financial Counselling Foundation Chairperson, George Brouwer, welcomed the donation and said it will help support a series of important initiatives.  

“The $7.75 million will enable the Foundation to provide additional support to existing grants that are expiring and to implement new projects identified as worthy through our priority assessment and grants-based process,” Mr Brouwer said.  

“Our current funding priorities include projects to support victims of family violence, tenants at risk of homelessness, First Nations communities and people in prison.”  

A portion of the donation will be used to support the extension of 10 family violence financial counsellors for a further two years. These positions, overseen by the Family Violence Financial Counselling Agency, are located nationally in predominantly community legal centres to support women who have experienced family violence.  

The donation will also allow the Foundation to look at new initiatives. Mr Brouwer said.  

“As a result of the contribution, the Financial Counselling Foundation can consider the possibility of a national initiative, in response to research completed by Thriving Communities Partnership, to fund financial counsellors to work within the prison environment and with different cohorts,” he said. 

Organisations that are contributing to the donation: 


Alinta Energy 

Allianz Australia Insurance Limited 

Aussie Broadband Limited 

Australia and New Zealand Banking Group Limited  

Bank of Queensland   



Bendigo and Adelaide Bank Group 

Commonwealth Bank of Australia 

Credit Corp Group Limited 




Latitude Financial 

Liberty Financial  

Macquarie Bank Limited 

MyState Bank Limited   

National Australia Bank  


Origin Energy 

Pepper Money 



Red Energy 

Simply Energy 


Suncorp Group 

Telstra Limited 

The Hollard Insurance Company 

Toyota Finance 

TPG Telecom Limited 


Westpac Banking Corporation   

Latest news

1 / 3
Media Releases
A nationwide Digital ID is Australia’s first line of defence against cybercrime
1 December 2023

“The Australian Banking Association applauds action from the Government to legislate a voluntary Digital ID as the nation’s first line of defence against cybercrime,” ABA CEO Anna Bligh said. A Digital ID means Australian companies won’t need to store copies of your personal information, reducing the risk of data theft. It also means people can… Read more »

Read more
Press conference: Scam-Safe Accord launch 
24 November 2023

Australian Banking Association CEO Anna Bligh:   Today Australia’s banking system is coming together to launch the most comprehensive set of new anti-scam reforms.   With a level of unprecedented cooperation, banks, commercial banks, building societies, credit unions, and mutual banks have joined together to commit to a set of anti-scam reforms to keep Australians and their… Read more »

Read more
Media Releases
Banks unite to declare war on scammers  
24 November 2023

Australian banks have joined forces to launch a new Scam-Safe Accord to deliver a higher standard of protection for customers and put scammers out of business in Australia.   This Accord, between Australia’s community owned banks, building societies, credit unions and commercial banks is a comprehensive set of anti-scam measures across the entire industry.  “This Scam-Safe… Read more »

Read more