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Customer Advocates Post-Implementation Review

Customer Advocates Post-Implementation Review

10 May 2019

Deloitte have released their report outlining observations and recommendations from the Post-Implementation Review of the ABA’s Customer Advocate Initiative.

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Banks defer repayment of 429,000 mortgages due to COVID-19
16 May 2020

Banks have deferred the repayments of one in fourteen mortgages totalling more than $150 billion to assist Australians through the COVID-19 pandemic.

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FAQs: what you need to know about COVID-19 bank relief
15 May 2020

Helping businesses to remain viable and keeping people in their homes is good for everyone.

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Banks deferred 100,000 extra loans this week: total more than 643,000
8 May 2020

Australia’s banks deferred an extra 100,000 loans, this week, including approximately 50,000 home loans, to help customers through the COVID-19 Pandemic. Total number of loans deferred is now at least 643,000.

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