Customer Advocates Post-Implementation Review

Customer Advocates Post-Implementation Review

10 May 2019

Deloitte have released their report outlining observations and recommendations from the Post-Implementation Review of the ABA’s Customer Advocate Initiative.

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While the cost of living for Australian families continues to rise, bank fees charged to households have dropped by 6.5% over the last 12 months, the largest fall since 2010, according to the latest RBA data. While the cost of living for Australian families continues to rise, bank fees charged to households have dropped by… Read more »

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Media Release
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The Australian Banking Association welcomes the reappointment of Treasurer the Hon Josh Frydenberg MP and the new appointments of the Hon Michael Sukkar MP as Assistant Treasurer and Minister for Housing and Senator Jane Hume as Assistant Minister for Superannuation, Financial Services and Financial Technology.   The industry is committed to earning back the trust… Read more »

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