10 May 2019
Deloitte have released their report outlining observations and recommendations from the Post-Implementation Review of the ABA’s Customer Advocate Initiative.
Help on offer for small businesses financially affected by coronavirus Australian small businesses financially impacted by the spread of the coronavirus are being urged to contact their bank to access assistance on offer which can include deferred loan payments, waiving fees and restructuring loans. Australian Banking Association CEO Anna Bligh said any small business should not tough it out on their own… Read more »
“The BCCC plays a strategic function in monitoring the effectiveness of the new Banking Code of Practice and shaping good industry practice”
In force since July 1 last year, the new ASIC-approved Banking Code of Practice contains a big step up in protections for customers.