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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact media@ausbanking.org.au or 0475 741 007.


COVID-19 Banking Timeline

see what’s happened in the Australian banking sector


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Media Releases
Banks unite to help customers experiencing financial abuse
4 April 2021

Australian banks are launching updated guidelines on financial abuse as part of their continued focus on responding to family violence and elder abuse.

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Media Releases
Banks call for consistent laws to prevent elder abuse
31 March 2021

Australian banks are urging state and territory governments to adopt consistent laws on powers of attorney to prevent elder financial abuse.

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Media Releases
Support available for customers affected by NSW floods
21 March 2021

Australian banks are supporting communities in New South Wales after torrential rain and floods in parts of the state.  Floodwaters have inundated towns on the NSW North Coast, Sydney has been pummelled by heavy rain and more is forecast in coming days.  Australian Banking Association CEO Anna Bligh says banks have a range of measures… Read more »

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Media Releases
One year on: banks ready to support customers as more resume repayments
17 March 2021

“Over the past year, banks have cushioned the blow for their customers. Through 2021, their priority is helping customers rebuild and get ahead”

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Transcript
Customers continue to come off deferrals
11 March 2021

“right at the height of COVID, when things were at their absolute worst, only 10% of Australian mortgage holders deferred the payments on those mortgages. 90% of those people are now back paying in full.”

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Media Releases
Banks Ready to Help Banana Growers in the Wake of Cyclone Niran
5 March 2021

Australian banks are supporting communities in Far North Queensland affected by Tropical Cyclone Niran.

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Transcript
Anna Bligh on ABC AM Radio – 91% of deferrals resume
19 February 2021

“No customer is going to wake up the day after the 31st of March and find that there is some legal action being taken by their bank on their loan.”

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Media Releases
Banks launch new phase of pandemic support
17 February 2021

Banks have developed an industry-wide, consistent approach to hardship and a new online tool to guide customers.

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Media Releases
Stronger regulation needed for debt management firms
16 February 2021

The ABA supports the proposed licencing regime for debt management firms and has called for further changes to protect consumers.

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Media Releases
Support for WA bushfire areas
5 February 2021

“The most important consideration right now is staying safe. But when West Australians affected by recent bushfires are ready to pick up the pieces, their bank will be ready to help,”

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Media Releases
New credit reporting laws a win for customers
4 February 2021

New Comprehensive Credit Reporting laws will lead to better deals for customers with a good credit history.

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Media Releases
Bushfire Royal Commission to improve disaster coordination
30 October 2020

“Banks play a vital role in helping Australians survive and recover from bushfires and other disasters”, said ABA CEO Anna Bligh.

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Media Releases
Increased small business lending boosts Australia’s economic recovery
24 July 2020

“These figures show there are some green shoots emerging in our economy and that’s a positive sign.” – ABA CEO Anna Bligh

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Media Releases
SME Loan Guarantee expanded: a welcome extension
20 July 2020

“This will be welcome news for SMEs and opens up the scheme to those businesses who are looking to invest or need some extra support.”

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Media Releases
Banks welcome creative economy restart
25 June 2020

Businesses in the creative industry who are looking to take advantage of the government-backed concessional loans should get in touch with their bank.

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Media Releases
Electronic transactions and mortgages should be here to stay
18 June 2020

The temporary introduction of COVID-19 related measures such as electronic mortgages, witnessing a document over video call and signing documents electronically should be made permanent to save time, money and hassle for Australian customers.   A coalition of associations including the Australian Banking Association, the Business Council of Australia, the Australian Institute of Company Directors,… Read more »

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Media Releases
Bank CEOs will download COVIDSafe and encourage staff to do same
26 April 2020

“Australia’s banks are right behind efforts to open up the economy in the coming weeks, when healthcare authorities say it’s safe to do so.” – Anna Bligh

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Media Releases
Dedicated hotlines for JobKeeper loans now live
24 April 2020

Australia’s banks have bolstered their efforts to help businesses to bridge the gap until the first Jobkeeper payments in May.

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March 2020 ABA Monthly News
29 February 2020

March 1 marked the official implementation date of a new Banking Code of Practice, when the changes recommended by Commissioner Hayne in his Final Report come into effect.

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Media Releases
Royal Commission changes to Banking Code go live tomorrow
29 February 2020

Changes to the Banking Code of Practice as recommended by the Royal Commission will go live tomorrow.

““These changes to the Code are in addition to a number of actions already taken by banks as a direct result of the Royal Commission”, ABA CEO Anna Bligh.

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