Skip to main content
Financial Assistance Hub

Scams & Cybercrime: ABA Webinar

28 September 2021

A deep dive with industry experts

On 23 September, ABA CEO Anna Bligh hosted Detective Superintendent Matt Craft, Commander of the Cybercrime Squad, and Dr David Lacey, Managing Director of IDCARE, in this scams and cybercrime webinar.

Topics covered included:

  • ‘Upstream’ issues for regulators, law enforcement and industry,
  • telco involvement, such as Telstra blocking 13 million scam calls,
  • the link between offshore and local scammers,
  • the irregular approach across Australia to ID reclamation and cybercrime – with NSW the only state with a dedicated cybercrime squad,
  • the need for regulators to speed up their interoperability with their overseas counterparts – and
  • advice from the experts on the topic on how to avoid being stung by a scammer.

The webinar lasts for one hour, including a Q&A:

  • Last year, Australians lost more than $851 million to scams.
  • A recent survey by the ABA shows that 37% of Australians know a close friend, family member (or themselves) who’ve lost money to a scam.
  • 66% of Australians fend off a scam every week.
  • 29% of Australians report fending off a scam attempt every day.

Access more resources and get data on scams and how to avoid them.


Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview with ABC Sydney’s Thomas Oriti on offset accounts
29 July 2026

E&OERadio InterviewABC Radio Sydney29 July 2026 Topics: ASIC report into offset accounts Thomas Oriti: Do you have an offset account? I think most people with a mortgage do. If you don’t know what I’m talking about, it’s an account that’s linked to your mortgage and it saves you interest. So, I’ll give you an example…. Read more »

Read more
Transcript
ABA CEO Simon Birmingham interview with ABC News 24’s Ros Childs on offset accounts
29 July 2026

E&OETV InterviewABC News29 July 2026. Topics: ASIC report into offset accounts Ros Childs: Borrowers are being advised to check if they have paid more interest than they should following an ASIC review. The two-year review conducted by the corporate watchdog has found weaknesses in how eight banks monitored and managed offset accounts, resulting in borrowers… Read more »

Read more
Transcript
ABA CEO Simon Birmingham doorstop on ASIC’s report into offset accounts
29 July 2026

E&OETV InterviewDoorstop29 July 2026 Topics: ASIC report into offset accounts Journalist: Simon, what’s your reaction to the report from ASIC today? Simon Birmingham: ASIC’s report is really important and it’s welcomed by the banking industry. This report shows that in well over 99 per cent of cases, mortgage offset accounts are working exactly they should… Read more »

Read more