Skip to main content
Financial Assistance Hub

Banks to continue Royal Commission reform

12 November 2020

Australia’s banks are ready for the next phase of implementation of Royal Commission recommendations, after the introduction of legislation into federal parliament today.


Implementing the changes remains a priority for the banks, and significant steps have already been taken to respond to the recommendations.

The final report of the Royal Commission includes 76 recommendations; 31 relevant to banks, 8 of which were directed at the industry to implement with the remaining number to be implemented by regulators and Government.

Banks have already fully implemented five of these recommendations, including substantial changes to the Banking Code of Practice, with progress being made implementing the remaining three.

“Australian banks have already been acting on the findings of Commissioner Hayne and remain fully engaged for this next phase”

ABA CEO Anna Bligh

“Australian banks have already been acting on the findings of Commissioner Hayne and remain fully engaged for this next phase”, said Australian Banking Association CEO Anna Bligh.

“Banks have partnered with the government during the pandemic to support customers and the economy and look forward to continuing that engagement as the Royal Commission legislation is considered”, she said.

The ABA will continue to work with the Government and regulators on the next round of changes and will be ready for their implementation from next year.


Royal Commission: changes in progress

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on News24 with Laura Jayes
1 October 2026

E&OETV InterviewInterview on News24 AM Agenda1 October 2026 Topics: Card surcharging ban; Interest rates; Refinancing Laura Jayes: Well credit card, any card surcharges are banned from today. I know customers will be happy. Small business, though, they’re not so sure. Joining me live now is the Australian Banking Association Chief Executive, Simon Birmingham. Simon, great… Read more »

Read more
Transcript
ABA CEO Simon Birmingham interview on FiveAA Adelaide with Stacey Lee and Jonno Edwards
1 October 2026

E&OERadio InterviewInterview on FiveAA Adelaide1 October 2026 Topics: Card surcharging ban Stacey Lee: Well, speaking of budgets, everyone’s are tight at the moment and they might get a little bit tighter from today because card surcharges have come to an end. It’s the first of October. It’s a deadline on a whole lot of things,… Read more »

Read more
Transcript
ABA CEO Simon Birmingham interview on ABC Adelaide with Sonya Feldhoff and Spence Denny
1 October 2026

E&OERadio InterviewInterview on ABC Adelaide1 October 2026 Topics: Interest rates; Hardship support from banks; Card surcharging ban Sonya Feldhoff: Simon Birmingham is the CEO of the Australian Banking Association. He’s also a former SA senator and finance minister. So, all of these things have been very much in his purview for a long time. Simon… Read more »

Read more