We’re here to help
Australian banks are open and here to help all their customers in this time of financial hardship.
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Helpful contact numbers
Financial Counselling Australia (FCA)
FCA coordinates the National Debt Helpline (NDH), which consists of a national phone service
Toll-free: 1800 007 007
Website: www.financialcounsellingaustralia.org.au
Rural Financial Counselling Services (RFCS)
RFCS is a free, confidential service located within key agricultural communities across Australia.
Toll-free: 1800 686 175
Website: www.agriculture.gov.au/ag-farm-food/drought/assistance/rural-financial-counselling-service
Australian Financial Complaints Authority
AFCA is a free, independent complaints scheme.
Toll-free: 1800 931 678
Website: www.afca.org.au
Support During Covid-19
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