We’re here to help
Australian banks are open and here to help all their customers in this time of financial hardship.
Learn moreResources
Helpful contact numbers
Financial Counselling Australia (FCA)
FCA coordinates the National Debt Helpline (NDH), which consists of a national phone service
Toll-free: 1800 007 007
Website: www.financialcounsellingaustralia.org.au
Rural Financial Counselling Services (RFCS)
RFCS is a free, confidential service located within key agricultural communities across Australia.
Toll-free: 1800 686 175
Website: www.agriculture.gov.au/ag-farm-food/drought/assistance/rural-financial-counselling-service
Australian Financial Complaints Authority
AFCA is a free, independent complaints scheme.
Toll-free: 1800 931 678
Website: www.afca.org.au
Support During Covid-19