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COVID-19 Banking Timeline: a financial history of the pandemic

6 May 2020


COVID-19 Timeline

What’s happened in the Australian banking sector during the coronavirus pandemic.


2020


February 14: coronavirus assistance offered

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COVID 19 Relief

February 14: ABA COVID-19 assistance hub created

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Banks respond to second government stimulus package

March 11: Government announces first stimulus package of $17.6B


Banks Small Business Relief Package

March 20: small business relief package announced featuring 6 month deferrals

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Woman at computer with child

March 20: mortgage relief announced – 6 month deferrals available for homeowners


Banks respond to second government stimulus package

March 22: Government announces second stimulus package of $66B


Covid-19-FAQ-Relief

March 25: COVID-19 FAQs published

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March 30: business relief extended to landlords and renters

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April 3: contactless payments to increase from $100 to $200


Jobkeeper

April 5: banks support JobKeeper – credit available to bridge gap till payments begin in May

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Credit Score OK

April 6: credit scores secured – COVID-19 deferrals will not affect credit ratings

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SME Loan Guarantee

April 8: SME loan guarantee begin – 50% govt-guaranteed loans, no repayments for 6 months

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Jobkeeper Bank Hotlines Now Open

April 24: dedicated JobKeeper business hotlines open

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CovidSafe App

April 26: Bank CEOs support COVIDSafe app – will download app and encourage staff to do same

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Debit Cards are Secure

April 29: voluntary debit cards for passbook holders announced

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Protect yourself against scams

April 29: COVID-19 anti-scam hub updated, fact sheets in 12 translations

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Woman at computer with child

May 8: 100,000 extra COVID-19 loan deferrals in a week – brings total to 643,000

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Mortgages deferred by banks now pass 429000

May 16: 1 in 14 mortgages have now been deferred – 429,000 in total

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Digital Signatures

June 18: Call for temporary COVID improvements to be made permanent

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ABA Banking Activity Stats

June 19: Phase One banking activity statistics

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Banking Code of Practice

June 25: Temporary changes to Banking Code of Practice

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Open Banking

July 1: Open Banking begins

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July 8: Banks enter Phase Two of COVID support

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Banks respond to second government stimulus package

July 20: Phase Two SME Loan Guarantee announced

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July 24: Increased SME lending – “green shoots”

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Sep 7: 6-month loan assessments begin as Australians begin repayments

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Sep 29: A new digital plan to modernise the Australian economy will make banking faster and easier

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Deferrals have dropped by half

Oct 15: Repayments have resumed on almost half of deferred loans

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SME Lending remains strong

Oct 20: Flow of credit to small business remains strong

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Credit Law Changes

Oct 30: Record rates of refinancing during COVID-19

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Nov 17: Majority of deferrals back on trackdown by 70%

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2021


Financial Assistance Hub

Feb 17: Banks launch new phase of pandemic support – new hub provides clear, step-by-step info

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SME Loan Guarantee

Mar 11: New expanded and extended SME loan scheme good for small business 80/20, 24 month deferrals, $250M turnover

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Payments

May 28: COVID-19 accelerates debit card use, cash decline

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Vic banks remain open

Jun 29: Banks to assist customers in COVID-19 lockdowns

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Banks Vaccine Rollout

Jul 7: Banks ready to help vaccine rollout

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Further covid assistance from banks

Jul 8: Banks offer further support for customers impacted by lockdowns

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Latest news

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Transcript
Banks supporting customers across Australia with 3 month deferrals, merchant fee refunds
20 July 2021

these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”

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Media Releases
Banks supporting customers as lockdowns extended
17 July 2021

“customers can rest assured that their bank will have their back”

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Media Releases
Australian banks offer COVID-19 customer relief
8 July 2021

The national support package will be available to all small businesses and home loan customers significantly impacted.

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