Don’t tough it out on your own
29 June 2021
Banks across Australia are ready and willing to assist customers affected by the COVID-19 lockdowns.
A number of support measures are available and banks are urging customers in hardship to get in touch.
Anna Bligh, Chief Executive Officer at the Australian Banking Association said we all understand just how tough a lockdown can be on Australians and businesses and there is no need to go through this alone.
“Banks know that these lockdowns can have devastating consequences, especially for small businesses,” said ABA CEO Anna Bligh.
“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”
“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”
ABA CEO Anna Bligh
The type of assistance offered will depend on individual circumstances, but can include:
- Adjustments to loan repayments
- Waiving fees and charges
- Interest free periods or no interest rate increases
- Debt consolidation to help make repayments more manageable
Bank branches remain open as an essential service during the lockdowns.
Latest news
Transcript
Banks supporting customers across Australia with 3 month deferrals, merchant fee refunds
Read more
20 July 2021
these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”
Media Releases
Banks supporting customers as lockdowns extended
Read more
17 July 2021
“customers can rest assured that their bank will have their back”
Media Releases
Australian banks offer COVID-19 customer relief
Read more
8 July 2021
The national support package will be available to all small businesses and home loan customers significantly impacted.
Subscribe