fbpx
Skip to main content
Click here for the new Financial Assistance Hub

Banks to assist customers in COVID-19 lockdowns

29 June 2021

Banks across Australia are ready and willing to assist customers affected by the COVID-19 lockdowns.

A number of support measures are available and banks are urging customers in hardship to get in touch.

Anna Bligh, Chief Executive Officer at the Australian Banking Association said we all understand just how tough a lockdown can be on Australians and businesses and there is no need to go through this alone.

“Banks know that these lockdowns can have devastating consequences, especially for small businesses,” said ABA CEO Anna Bligh.

“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”

“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”

ABA CEO Anna Bligh


The type of assistance offered will depend on individual circumstances, but can include:

  • Adjustments to loan repayments
  • Waiving fees and charges
  • Interest free periods or no interest rate increases
  • Debt consolidation to help make repayments more manageable

Bank branches remain open as an essential service during the lockdowns.

Don’t tough it out on your own

Latest news

1 / 3
Media Releases
New paper released to combat Modern Slavery
31 March 2022

The working paper focuses on the construction and agriculture sectors and seeks to provide a point of reference for banks to operationalise modern slavery risk identification and management.

Read more
Media Releases
NSW Small Business Month: Australian banks continue to support small businesses across NSW
25 March 2022

An average of $3.2 billion was lent to small business in the second half of 2021, up 24% from the $2.6 billion in the second half of 2020.

Read more
Media Releases
Inaugural banking conference delivers forward thinking
11 March 2022

ore than 30 industry leaders addressed the audience throughout the day, deep-diving into the opportunities, digital disruptions, new customer trends and risks that face the banking industry.

Read more