fbpx
Skip to main content
New Financial Assistance Hub

World Password Day a reminder to stay vigilant against online criminals 

World Password Day a reminder to stay vigilant against online criminals 

4 May 2023

As scammers grow increasingly sophisticated and scams more complex, this year’s World Password Day (4 May) is an important reminder to always stay vigilant against online criminals, the Australian Banking Association (ABA) says. 

ABA Chief Executive Officer Anna Bligh said there are some simple measures Australians can take to help protect themselves from scams and fraud – and creating secure, complex passwords – and never revealing these – is a key preventative step. 

“Creating a complex password, that is not used across multiple platforms and devices, is more important than ever in the fight against scammers and cyber criminals.” 

“A reputable organisation will not ask for passwords over the phone. If you receive such a call, hang up straight away – it’s a scam.”

ABA CEO, Anna Bligh

Ms Bligh said banks will never ask for online banking passcodes or passwords over email, text or phone. 

“A reputable organisation will not ask for passwords over the phone. If you receive such a call, hang up straight away – it’s a scam,” she said. 

Tips to create a secure password: 

  • The more complicated, the better. Consider a longer, ‘phrase based’ password. 
  • Don’t use obvious words in your passwords ie: family or pet names or birthdates. 
  • Consider utilising a password management platform. 
  • Never share passwords. 
  • Never write passwords down. 

Ms Bligh said individual vigilance is essential to help fight the current global scam plague and a recently launched campaign by the ABA is designed to inform the public on ways to beat the scammers. 

“It is essential that customers remain vigilant in all aspects of their digital lives,” Ms Bligh said. 

“With the tag line ‘hear the alarm bells’, the new ABA anti-scams campaign highlights the importance of customer vigilance against this criminal activity.” 

More information about the campaign can be found here.  

Remember, banks will never: 

  • call and ask you to transfer funds to another account over the phone. 
  • contact you to ask for any account or personal details in an unsolicited text or email. 
  • ask for online banking passcodes or passwords over email, text or phone. 
  • ask for remote access to your devices. 
  • threaten you to take immediate action on an issue.  

Banking industry launches new campaign to help customers beat the scammers

Latest news

1 / 3
Transcript
Anna Bligh Interview with ABC Radio Brisbane, discussing future of cash and Digital ID
3 April 2024

Steve Austin  Well as you know, the Commonwealth Government has made it clear they consider access to cash a priority for the Australian economy and the country’s largest banks, as well as Coles, Woolworths, companies like Wesfarmers and Australia Post have been trying to put together a short term lifeline for Armaguard, who’s the company… Read more »

Read more
Transcript
Anna Bligh interview on Sunrise about the future of cash
3 April 2024

Natalie Barr  And to the cash emergency hitting our country. Emergency talks are being held this week, with our top banks preparing for a potential cash crash. It comes as Australia’s key money supplier Armaguard fights to stay afloat. Spearheaded by the Australian Banking Association, the banks are now pulling together a contingency plan to… Read more »

Read more
Media Releases
ABA statement on financial support for Linfox Armaguard
2 April 2024

The Australian Banking Association acknowledges Linfox Armaguard (LFA)’s statement that they won’t be taking up the offer of financial support from a collective of banks, retailers and supermarkets.    We welcome Armaguard’s commitment that they will continue to operate and have secured funds from their parent company to maintain their full suite of services.   Australia’s largest… Read more »

Read more