fbpx
Skip to main content
Get step-by-step help: Financial Assistance Hub

News & Resources

The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


COVID-19 Banking Timeline

see what’s happened in the Australian banking sector


Media Releases
Hardship assistance demand declines as Australia opens up
29 October 2021

“it’s heartening to see the need for assistance declining as many States and Territories come out of lockdown”

Read more
Media Releases
Hardship assistance triples as deferrals continue to rise
15 September 2021

More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.

Read more
Media Releases
ABA welcomes additional SME support
25 August 2021

“This is an important loan scheme that’s helping Australian businesses fight their way through the pandemic,”

Read more
Media Releases
Banks offer loan deferrals as lockdowns continue
6 August 2021

Since 8 July 2021, more than 14,500 home loans have been deferred, while more than 600 business loans have been deferred.

Read more
Transcript
Banks supporting customers across Australia with 3 month deferrals, merchant fee refunds
20 July 2021

these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”

Read more
Media Releases
Banks supporting customers as lockdowns extended
17 July 2021

“customers can rest assured that their bank will have their back”

Read more
Media Releases
Australian banks offer COVID-19 customer relief
8 July 2021

The national support package will be available to all small businesses and home loan customers significantly impacted.

Read more
Media Releases
National Business Partnership Forum – July 7 2021
7 July 2021

Australia’s banks stand ready to assist the Government with the vaccine rollout.

Read more
Transcript
Transcript: Anna Bligh – how banks can help the vaccine rollout
7 July 2021

ABA CEO Anna Bligh was interviewed by Stan Shaw on ABC Perth on 7 July. She discussed her upcoming meeting with COVID-19 vaccine Task Force Lieutenant General John Frewin with other corporate stakeholders. Banks, as both major employers who already offer vaccinations, and who also have a network of branches, can help with the COVID-19… Read more »

Read more
Media Releases
Banks to assist customers in COVID-19 lockdowns
29 June 2021

Banks across Australia are ready and willing to assist customers affected by the COVID-19 lockdowns.

Read more
Media Releases
Banks to help Victorian customers
7 June 2021

“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”

Read more
Transcript
‘Banking: what’s changing’ Anna Bligh on ABC Afternoons with Sonya Feldhoff
28 May 2021

There is absolutely no doubt the face of banking in this country is changing and it’s changing very, very quickly.

Read more
Media Releases
COVID-19 accelerates debit card use, cash decline
28 May 2021

New data shows debit cards are the clear choice of payment in post-COVID Australia, outweighing credit cards by almost three times, while cash use has significantly declined.

Read more
Transcript
Customer behaviour driving bank changes
27 April 2021

Interviewed by ABC Life Matters’ Hilary Harper, ABA CEO Anna Bligh discusses how changes in customer behaviour, accelerated by COVID-19, are driving changes in banking and banking services. TRANSCRIPT SPEAKERS: ABC Life Matters Hilary Harper, ABA CEO Anna Bligh Hilary Harper: Anna Bligh from the Australian Banking Association, Anna thanks so much for joining us… Read more »

Read more
Media Releases
One year on: banks ready to support customers as more resume repayments
17 March 2021

“Over the past year, banks have cushioned the blow for their customers. Through 2021, their priority is helping customers rebuild and get ahead”

Read more
Media Releases
New loan scheme good for small business
11 March 2021

“This is the right product for the times. It includes more flexibility, and will allow small businesses to re-stock, rebuild and recover”, said ABA CEO, Anna Bligh.

Read more
Media Releases
Banks launch new phase of pandemic support
17 February 2021

Banks have developed an industry-wide, consistent approach to hardship and a new online tool to guide customers.

Read more
Transcript
TRANSCRIPT: ABA CEO Anna Bligh on ABC NewsRadio: banks still supporting customers
20 January 2021

“…banks can go back to their normal processes and that is working out what’s right for every single customer, on an individual tailored basis with a proper assessment. That is the best thing for the customer.”

Read more
Transcript
TRANSCRIPT: ABA CEO Anna Bligh on ABC Radio’s AM 18 November “a chance to get back on their feet”
18 November 2020

Interviewed by AM’s Peter Ryan, ABA CEO Anna Bligh talked about the substantial drop in loan deferrals since their peak during the pandemic, falling from 900,000 to 300,000.

Read more
Media Releases
Majority of deferred loans back on track
17 November 2020

The number of deferred loans has fallen below 300,000 – a reduction of almost 70% since the peak earlier this year.

Read more

Filter Content

Clear all