Financial Assistance Hub: find out more
7 June 2021
Australian banks are ready to assist their customers affected by the extended lockdown in Victoria.
A number of support measures are available and banks are urging customers in hardship to get in touch.
“Banks know that these lockdowns can have devastating consequences, especially for small businesses”, said ABA CEO Anna Bligh.
“The message from banks is clear: don’t tough it out on your own. Call your bank. They will do whatever they can to help.”
ABA CEO Anna Bligh
The type of assistance offered will depend on individual circumstances, but can include:
- Adjustments to loan repayments
- Waiving fees and charges
- Interest free periods or no interest rate increases
- Debt consolidation to help make repayments more manageable
“Banks were in a strong position to help millions of customers through 2020. They stand ready to continue that support now, as Victoria grapples with the virus again”, Ms Bligh said.
Bank branches remain open as an essential service during the Victorian lockdown.
Latest news
Media Releases
Banks urge passage of Cash Distribution legislation
Read more
12 August 2026
The ABA urges the final passage of the Cash Distribution Framework Bill 2026 and accompanying legislation through the Senate this fortnight. ABA CEO Simon Birmingham said the legislation was a critical safety net to protect the long-term availability of cash for Australians who still rely on it. “Cash remains an important payment option for many Australians,… Read more »
Transcript
ABA CEO Simon Birmingham interview with 2SM’s Tim Webster on Census scams
Read more
12 August 2026
E&OERadio Interview2SM Sydney12 August 2026 Topics: Census scams Tim Webster: And Simon Birmingham is the CEO of the Australian Banking Association, and he’s jumped on the line for us. G’day, thanks for your time. Simon Birmingham: Good morning, Tim. Good to be with you. Tim Webster: Yeah, I did mention it to the listeners yesterday,… Read more »
Media Releases
Banks urge Aussies to stay Census safe as scammers look to cash in
Read more
10 August 2026
Australian banks are warning households to be on the look-out for Census related scams as criminals look to get their hands on personal and financial information. Key tips for staying Census safe: ABA CEO Simon Birmingham said banks were on high alert for scams as criminals look to cash in on this week’s Census. “The… Read more »